Privacy Policy
This Privacy Policy describes how RightWear (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://rightwear.co.uk
Contact Information
If you have any questions about this Privacy Policy, need more information about our privacy practices, or would like to make a complaint, please contact us:
Email: info@rightwear.co.uk
Website: https://rightwear.co.uk
Collecting Personal Information
When you visit our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your orders. We may also collect additional information if you contact us for customer support.
“Personal Information” refers to any information that can identify an individual.
Device Information
Purpose of collection:
To load the Site accurately, ensure security, and analyze Site usage to improve performance and user experience.
Source of collection:
Automatically collected through cookies, log files, and similar technologies when you access the Site.
Disclosure for business purposes:
Shared with our ecommerce platform Shopify.
Personal Information collected:
Web browser type and version
IP address
Time zone
Cookie data
Pages or products viewed
Search terms
Interaction with the Site
Order Information
Purpose of collection:
To process and fulfill your orders, handle payments, arrange shipping, send order confirmations, communicate with you, and prevent fraud.
Source of collection:
Collected directly from you during checkout.
Disclosure for business purposes:
Shared with Shopify and trusted payment and shipping service providers.
Personal Information collected:
Full name
Billing and shipping address
Email address
Phone number
Payment details (processed securely by payment gateways; we do not store card details)
Customer Support Information
Purpose of collection:
To respond to inquiries and provide customer support.
Source of collection:
Collected directly from you when you contact us.
Personal Information collected:
Name
Email address
Order details
Any information you choose to share with us
Sharing Personal Information
We share your Personal Information only when necessary to operate our business, including:
Shopify (our ecommerce platform)
Payment processors and shipping partners
Legal authorities if required by law
Using Personal Information
We use your Personal Information to:
Operate and maintain our online store
Process payments and fulfill orders
Communicate with you
Improve our products and services
Send promotional offers (only if you opt in)
Lawful Basis (GDPR)
If you are located in the UK or European Economic Area (EEA), we process your Personal Information under the following lawful bases:
Your consent
Performance of a contract
Compliance with legal obligations
Legitimate business interests
Your Rights (GDPR)
If you are a UK or EEA resident, you have the right to:
Access your Personal Information
Request correction or updates
Request deletion of your data
Data portability
To exercise these rights, contact us at info@rightwear.co.uk.
Your data may be processed outside the UK/EEA (including via Shopify servers), in compliance with GDPR standards.
Cookies
Cookies are small data files placed on your device to improve your browsing experience.
We use cookies to:
Remember preferences
Analyze website traffic
Improve functionality
You can manage or disable cookies through your browser settings.